3Deers.com is here to consult with your company on its web and mobile presence in support of your core products and fulfillment. We have over 25 years experience in Information Technology, Operations, Sales and Marketing specializing in eCommerce, Payment Processing, Fraud Abatement, Fulfillment, CRM (Customer Relations Management), and EDI (Electronic Data Interchange).

We have developed and built the eCommerce presence for organizations ranging from start-ups to a billion dollar, multimedia distributor in support of virtually every major retailer selling pre-recorded music and movies on the internet. We manage and direct the teams to design, build and support web sites and integrate technology to manage the fulfillment of physical goods sold through Internet retail. Systems and support provided to clients such as Amazon, Best Buy, Target and Barnes & Noble to maximize their product offerings, operational efficiencies and revenue opportunities.

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• Consulted with clients on the design, implementation and support of their on-line stores.
• Designed and manage implementation of web based music and movie stores to distribution.
• Designed Web Service based data exchange using both client side and server side web services integrated into back end warehouse and content systems.
• Designed and developed Business Information Reporting System using Business Objects.
• Established Credit Card and Fraud Abatement systems, including PayPal integration.
• Worked with clients to obtain and manage the complex data structures required for music and video content. Responsible for the creation and distribution of Meta data and inventory files.
• Supported internal and external accounting teams for business management, process reconciliation and profit analysis.
• Managed relationships with Major Retail partners on products and marketing promotions.
• Supported internal and external Customer Service teams in client relations.
• Established the Electronic Data Interchange (EDI) technology required to integrate wholesale distribution with brick and mortar retail and suppliers.
• Authored and maintained detailed documentation on all process.
• Developed efficiencies in warehouse fulfillment logistics.
• Developed method for creating branded retailer forms in a multi-retailer environment.
• Responsible for establishing business relationships, documenting process specifications, setup and monitoring of EDI operations.
• Developed a variety of tools for automating the collection, delivery and monitoring of information. Methods supported included ANSI x.12, and batch formats. Communications utilized a variety of mechanisms including the utilization of secure ftp, AS2 and VANs.
• Managed implementation of automated warehouse machinery with electronic interface at three corporate locations. The equipment performed quality control of client orders, rapid product labeling, and data transmissions utilized for automated invoicing.

Additional Key Areas:
* Information Technology Management
* Logistics Management & Automation
* Strategic Analysis
* Client Relations Management (CRM)
* Unidata / PICK / Business Objects / SQL
* Web Services
* LAMP (Linux, Apache, MySQL, PHP)
* EDI (Electronic Data Interchange)
* Bar Coding and Form Management
* Equipment / System Integration
* Government Billing Systems
* Materials Requirement Planning (MRPII)
* Corporate Relocation
* Financial and Strategic Decision Support


By 3Deers (patter38@3deers.com)
Tuesday, November 17, 2009 at 7:06 pm

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